Why a Coach?
Coaching provides individuals with the tools, knowledge and opportunities they need to fully develop their skills and abilities and to gain maximum effectiveness faster, both on the job and off.
Coaching is far more than rehabilitative counseling or supervision of actions. It is a process that enhances performance, action, innovation, creativity, momentum and transformation by getting people to actively involve themselves and willingly commit to achieving maximum results in specific areas.
Through coaching individuals can achieve their goals and the goals of their organization with greater speed and efficiency than through any other method. Our coaching involves literally hundreds of proven principles, specialized skills and practices which are concise and highly relevant to the goals at hand.
When Should I Consider a Coach?
Consider using a coach when general training has not produced the specific results you are after, when you want to increase your capacity to solve presenting problems and successfully manage your business, when you want to develop specific skills, determine and implement specific actions, reach specific goals or create positive change quickly and effectively.
Some areas where coaching can provide profound and rapid results are:
- Leadership skills development
- Assertiveness skills development
- Sales skills development
- Communications skills development
- Interpersonal skills development or improvement
- Handling stress and/or change effectively
- Overcoming fears or anxiety
Why Should I Consider a Star Performance Systems Coach?
The principles of Star Performance Systems have been actively involved in improving group and individual outcomes since 1984. Together, they bring more than 65 years of collective experience to the table. Quality with care is far more than just a slogan for us, it is the standard we live by. Our clients are treated with great care, consideration and respect and we guarantee the quality of every product and/or service we deliver.
We are developers of people with a philosophy of servant leadership. We never presume to tell our clients what to do; we ask deep, meaningful questions and offer new insights and alternatives. We know that our clients are smart and, often just need a new or different perspective and increased momentum to solve presenting problems, get the best out of their people and move their organization to greatness.
We can help you:
- Promote better teamwork among employees
- Enhance productivity
- Reduce turnover
- Successfully manage change
- Increase sales
- Improve customer satisfaction and retention
- Improve employee morale
- Increase employee buy in and loyalty
- Maximize human potential, which leads to long term profitability
- Help employees succeed in their jobs.
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Which approach is most effective . . . training, consulting or coaching?
Training
Each approach has its advantages. Training is best when you want to teach the technical skills necessary for job effectiveness, or for functional skills and dissemination of general knowledge, such as communication, leadership or sales skills. Classroom training is generally the most cost effective way to positively impact a team, division or organization.
Research shows that retention of information gained in a typical classroom setting is less than 30%, but the methods we use have more than doubled that percentage (72%) by training in easily assimilated, high-impact segments, requiring that training participants practice what they learn in real world settings between segments and holding them accountable for following through.
But even with greatly improved retention and application, training by its very nature is limited to general learning. It does not lend itself to specifics as do consulting and coaching.
Consulting
Consulting is best when specific problems arise within an organization or team which ordinary interventions have not been effective is resolving. Our consultants are problem solvers who have the benefit of years of problem-solving experience and an outside perspective.
As consultants we are able to get past assumptions and filters and look at old problems from a clearer perspective. We have the expertise to quickly get to the heart of the problem and implement the right solution.
Consultants work directly with management to affect the desired outcome. Our consultants are dedicated to delivering real results really fast, not just making observations and filing reports.
Coaching
Coaching is the best option when individual improvements are desired in specific areas. When individuals want to improve their outcomes faster and with greater ease coaching is by far the most effective route.
Research shows that retention of information in coaching approaches 96% compared to 30% in a typical classroom. Coaching even exceeds the 72% retention rate achieved through our special training methods, which is why we recommend the coaching approach where rapid improvement for key personell is the goal.
Beyond information retention, skills learned through a good coach are as much as five times more effective than those learned through trial and error and the development rate of those who employ a coach is three to nine times as fast as self-learning.
